Privacy Policy for Embroidery Digitizing Studio (embdigitizing.co.za)

At Embroidery Digitizing Studio, we are committed to protecting your privacy and ensuring the security of any personal information you provide us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website embdigitizing.co.za and make use of our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

a. Personal Information: When you visit our website or engage in a transaction, we may collect personal information such as your name, email address, billing and shipping address, telephone number, and payment details.
b. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, operating system, and browsing actions.

Use of Personal Information

a. Order Processing and Communication: We use your personal information to process your orders, provide customer support, and communicate with you regarding your transactions and account.
b. Service Improvement: We may use your information to improve our products, services, and website functionality.
c. Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You can unsubscribe from these communications at any time.

Data Sharing and Disclosure

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
b. Legal Requirements: We may disclose your personal information if required by law or when we believe that disclosure is necessary to protect our rights, comply with a legal obligation, or investigate and prevent potential fraud or security issues.

Data Security

a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
b. We use industry-standard encryption technology (SSL) to secure the transmission of sensitive information during online transactions.

Cookies and Tracking Technologies

a. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You have the option to disable cookies through your browser settings, but this may limit some features of our website.

Third-Party Websites

a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties.

International Data Transfers

a. Your personal information may be transferred to and stored on servers located in countries outside of your own. By using our website and services, you consent to the transfer of your personal information to these countries.

Children's Privacy

a. Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

Changes to the Privacy Policy

a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

Contact Us

a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@embdigitizing.co.za.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.